Refund and Returns Policy – Elite Toolkits

Last updated: January 2026

This Returns & Refunds Policy applies to all purchases made from HIGHEND SCALE LIMITED through our website. By completing a purchase, you agree to the terms outlined below.

1. Digital Products Only

All products sold on our website are digital eBooks delivered electronically.

Because of the nature of digital content:

No physical items are shipped
Products are accessible immediately after payment confirmation

2. No Returns on Digital Downloads

Due to the instant delivery and non-returnable nature of digital products, all sales are final.

Once an eBook has been:

Downloaded
Accessed
Or delivered via email or account access

👉 We do not offer returns or refunds.

3. Exceptions (Limited Cases)

Refunds may be considered only in the following situations:

Duplicate purchase of the same eBook
Technical issues preventing access to the file that we cannot resolve
Incorrect product delivered due to our error

All refund requests must be reviewed and approved by our support team.

4. Requesting a Refund

If you believe you qualify for an exception, contact us within 7 days of purchase with the following details:

Full name
Email address used for purchase
Order confirmation or proof of purchase
Clear explanation of the issue

📧 Email: highendscalelimited@gmail.com

Requests submitted without sufficient information may be delayed or denied.

5. Non-Refundable Situations

Refunds will not be issued for:

Change of mind
Accidental purchase without reviewing product details
Incompatibility with your device or software
Failure to read the product description
Claims made after the allowed request period

6. Chargebacks & Disputes

We encourage customers to contact us before filing a chargeback or payment dispute.

Unauthorized chargebacks may result in:

Immediate access revocation
Account suspension
Permanent restriction from future purchases

7. Policy Updates

We reserve the right to update or modify this Returns & Refunds Policy at any time.
Changes will be effective immediately upon posting on this page.

8. Contact Information

For questions regarding this policy, please contact: